Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. It … If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. Setapp uses cookies to personalize your experience on our website. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. Repeat with the MacBook rotated to its left side. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. To clean your Macbook’s keyboard, you can use compressed air … Press down and hold these keys on your keyboard – Control, Option, Shift. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. Can get on Internet et cetera but he needs to be able to type. Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. Don’t let your Mac be cluttered up with your system junks. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. What to Do If Macbook Keyboard is Not Working? It’s one thing if your Z key sticks occasionally. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. It might sound too basic, but we often undermine the importance of a fresh start. Lawsuits and Petitions. While you’re at it, close the lid when you shut your laptop down as well. Get CleanMyMac X and it will help you keep your Mac healthy, always. 2. Dear Apple, here's how I solved my MacBook keyboard problem. © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. To restart your Mac, click the Apple menu > Restart. Your keyboard can still be fixed… Try these fixes Note: Before you reset the PRAM and SMC, make sure to take proper backup. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. 1. Turn the device off and on. There are two ways of doing so. In general, both the keyboard as well the trackpad will be connected ultimately to … It can take up to five days before the shop is able to get the right parts and make the replacement. But don’t worry. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. Many MacBook Air users are having issues with their keyboard. Say no more, we’ll get you started with Setapp real quick. Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. While not often, but a recently installed or updated app could have been causing the glitch. It can also stop working due to an outdated macOS. Hold down all 4 of these keys for another 7 seconds. Macs are usually smooth-running machines. They are undoubtedly very easy to follow and fixes the problem. My solution is, well, not factory recommended. Like many other MacBook users, my keyboard began to malfunction. Unfortunately, the butterfly keyboard is also just as fragile as a butterfly too. Setapp lives on Mac and iOS. Its revised its design once, but not with much improvement. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. But don’t worry, if your MacBook Pro or MacBook Air keyboard is not working, as you’ve arrived at the right place, get some of the best possible solutions here. Why Hasn't Apple Adopted USB-C for iPhone? To fix it, just roll back your Mac a few saved backups: While the system is rebooting, open the Recovery Tool by pressing ⌘ + R, Choose Restore from the Time Machine backup. It’s a dedicated toolkit for solving every keyboard problem through the best applications. As mentioned in the beginning, the MacBook Pro keyboard may not work properly if there’s some debris or dust stuck between the keys. A malfunctioning Mac keyboard can be very disturbing. If an update is available, click on Upgrade Now to initiate the OS update. MacBook Pro keyboard and trackpad not working? So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. 584165. Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. If you have a MacBook or MacBook Pro from the past few years, this is worth trying. Also, no other external device should be connected to the Mac while you perform the process. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. Fix Macbook Keyboard Not Working. https://www.igeeksblog.com/author/arshmeet/. VAT ID: IE3425001BH. Hold these keys down for 7 seconds and then press the power button while still holding Control, Option, and Shift. Ready to check them out? However, software and hardware related issues can arrive during use. In cases where only some keys aren’t working, this may solve your problem, and it only takes a few minutes and some canned air. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. Fix Keyboard Backlight Not Working Macbook Pro/Air If you are also experiencing backlight not working issues on Macbook Air, MacBook Pro, or MacBook then today we will troubleshoot these issues. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. Part of that is the butterfly keyboard mechanism. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. MacBook keyboard might not work because of dirt and debris stuck between the keys of the keyboard. There are a few possible issues that could lead to your MacBook keyboard not working. It’s another if your spacebar won’t work. Took top off to make sure keyboard connection ok to top case, is ok. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. Restarting your Mac may fix your issue. iStat Menus shows you exactly when your computer starts slowing down. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. The track pad works he uses a mouse it is ok the keys will not type. In some rare cases a blast of compressed air could clear the dust from the keyboard. Let’s find out the steps you need to take to fix your MacBook keyboard quickly. Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? Now you know the reason why your MacBook Pro keyboard is not working. Macbook Ambient Light sensors. Method 1: You can start by cleaning the keyboard. Delete .plist files So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. Lots of users have been experiencing issues with their Apple butterfly keyboards as well. Possibly your MacBook keyboard and trackPad are not working smoothly because your system junk creates problems. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. Remember to reset both as just resetting SMC alone won’t work. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Don’t worry; this issue is fixable. This is a very annoying issue. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. Hence, it would be a good idea to clean your MacBook keyboard. The MacBook trackpad is one of the best on the market. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. Now that you might have found the culprit let’s get to the next step. To reset the SMC on your MacBook, follow these steps: Shut down your MacBook. A few years, this is worth a try 's how I solved my MacBook keyboard is not:., we ’ ve gathered the most common root causes of the time but... Installation/Update date exactly what the problem computer with the MacBook ’ s true restarting. 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